1. Details provided during registration and account setup: To access our Products and Offers, you may be required to create an account using your phone number. While placing an order, you may also be asked to provide your name, phone number, email address, delivery address, and PIN code.

2. Information shared by visitors and participants: Visitors to our Platform may voluntarily provide personal details such as name, email address, or other information to learn more about our Products and Offers, participate in company events, or respond to surveys and similar activities.

3. Payment and verification information: Payment-related details such as credit/debit card numbers, UPI ID, billing address, and other payment instrument information may be collected and processed securely by third-party payment service providers. These details are stored on their secure systems and are governed by their respective privacy policies.

4. Customer feedback and related data: This may include: Information shared when you contact our customer support, including call recordings for quality and training purposes.
Data entered while participating in loyalty programs or using discount codes.
Any feedback, reviews, or comments submitted on our Platform.

5. Information relating to other individuals: You may place orders or send offers to other individuals (for example, as a gift) by providing their personal details such as name, phone number, email address, and delivery address. You are responsible for ensuring that you have obtained their consent before sharing such information.

6. Platform usage information: We collect data about how you interact with our Platform, including browsing behavior, screen interactions (such as taps and scrolling), access date and time, pages or features viewed, app performance issues, browser type, and interactions with third-party services.

7. Device-related information: We may collect information about the device used to access our Platform, including IP address, unique device identifiers, advertising IDs, device specifications, and mobile network information.

8. Data collected through cookies: Cookies are small data files used to enhance your experience on our Platform. They help store user preferences and track usage patterns to improve functionality, security, and personalization. You may disable cookies through your browser settings; however, this may limit certain features and require repeated login authentication.

9. Advertising-related data: We may use third-party advertising partners to display ads on our Platform. These partners may collect and analyse information about your interaction with advertisements to provide relevant and personalized ads. This Policy does not govern the data practices of such third-party advertisers.

1. We use your personal information for legitimate business purposes in connection with your use of our Platform. This includes activities such as account registration, order confirmation, processing deliveries, responding to your queries, fulfilling your requests, completing transactions, providing customer support, sending important administrative updates, and enhancing your overall experience on the Platform.

2. We may also use this information to better understand user behavior, improve the content and functionality of our Platform, and ensure the security of our systems. This may include investigating and taking action against any potential violations of our terms, policies, or security practices.

3. From time to time, we may use your email address or contact details to send you information about our Products and Offers that may be of interest to you. We may also contact you regarding important updates related to your use of the Platform, including any changes to this Policy.

4. If you provide us with personal information about other individuals (for example, when sending a gift), we will use that information solely for processing the delivery and, where necessary, communicating with the recipient regarding the status of the order. You are responsible for ensuring that such individuals have given their consent for the use of their information for these purposes.

5. Payment-related and KYC information collected by third-party payment service providers is used for processing transactions. In case of any issues during payment processing, such service providers may contact you directly via email or other contact methods.

6. We may also send you updates, newsletters, promotional messages, greetings, and information about events or offers (collectively referred to as marketing communications). Additionally, your personal information may be used to respond to your inquiries or to process any application forms, including recruitment-related requests, that you voluntarily submit on our Platform.

We do not sell your personal information to third parties. We also do not share your personal data with external businesses for their marketing or advertising purposes without your explicit consent.

However, in certain situations, we may need to share your information with third parties to effectively operate our Platform and provide our services. These include:

1. Service providers and business partners: Our operations rely on various third-party service providers and partners. We may share necessary personal details such as your name, user ID, email address, phone number, delivery address, and certain usage data (including device details, location, and network information) with them.
These service providers may also use cookies and similar technologies on our behalf and may receive information about your browsing and purchasing behavior. This helps us personalize your experience, analyse user behavior, and improve our Platform.
Such information may also be shared with logistics partners for delivery purposes and with payment service providers for processing transactions.

2. Advertising partners: We may engage third-party advertising companies to display advertisements on our Platform or across other websites. These partners may collect non-personally identifiable information about your interactions with our Platform and advertisements. This data is typically collected using technologies such as pixel tags and is used to deliver more relevant advertisements. No personally identifiable information is shared in this process.

3. Legal and regulatory authorities: We may disclose your personal information to government authorities, regulators, or law enforcement agencies if required to do so by law or if we believe such disclosure is necessary to comply with legal obligations, prevent or investigate unlawful activities, detect fraud, or ensure the safety of users and the public.

4. Affiliates and business transfers: Your information may be shared with our affiliated entities or group companies to provide you with relevant Products and Offers. In the event of a merger, acquisition, or sale of business assets, your personal information may be transferred as part of that transaction, subject to the commitments outlined in this Privacy Policy.

5. Third-party integrations and services: Our Platform may include links or integrations with third-party websites, applications, or services (for example, external payment wallets). In such cases, certain information may be shared with these service providers to enable functionality. However, their use of your information is governed by their own privacy policies, and we encourage you to review them before using such services.

All third parties engaged by us are bound by confidentiality obligations and are permitted to use your information only for the specific purposes required to perform their functions.

We take appropriate steps to safeguard your personal information and restrict access only to authorized employees, representatives, partners, and officials who require such access for legitimate business purposes. Our third-party service providers are also required to follow strict confidentiality and data protection standards.

We implement a combination of physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

Key elements of our security practices include: 1. Use of advanced security technologies such as firewalls and protective systems
2. Thorough testing of systems, applications, and services by our IT team before deployment, along with regular monitoring for known vulnerabilities
3. Implementation of access controls to ensure proper identification, authentication, and authorization of users
4. Restrictions on the use of external storage devices within Company systems
5. Regular training of our personnel on data protection practices and continuous updates to our security framework in response to evolving risks and technological advancements
While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of any information transmitted to or from our Platform.

4. Customer feedback and related data: This may include: Information shared when you contact our customer support, including call recordings for quality and training purposes.
Data entered while participating in loyalty programs or using discount codes.
Any feedback, reviews, or comments submitted on our Platform.

5. Information relating to other individuals: You may place orders or send offers to other individuals (for example, as a gift) by providing their personal details such as name, phone number, email address, and delivery address. You are responsible for ensuring that you have obtained their consent before sharing such information.

6. Platform usage information: We collect data about how you interact with our Platform, including browsing behavior, screen interactions (such as taps and scrolling), access date and time, pages or features viewed, app performance issues, browser type, and interactions with third-party services.

7. Device-related information: We may collect information about the device used to access our Platform, including IP address, unique device identifiers, advertising IDs, device specifications, and mobile network information.

8. Data collected through cookies: Cookies are small data files used to enhance your experience on our Platform. They help store user preferences and track usage patterns to improve functionality, security, and personalization. You may disable cookies through your browser settings; however, this may limit certain features and require repeated login authentication.

9. Advertising-related data: We may use third-party advertising partners to display ads on our Platform. These partners may collect and analyse information about your interaction with advertisements to provide relevant and personalized ads. This Policy does not govern the data practices of such third-party advertisers.

We believe that you should have control over your personal information. If you wish to access, update, correct, delete, or withdraw your consent for the use of your personal data, you may contact us by sending an email to [ perfectmeats.in@gmail.com] with the subject line “Request for Data Removal” or similar.

Please note that if you choose to withdraw your consent or request deletion of your personal information, certain services on the Platform may no longer be available to you.